0844, 0845, 0870 Replacement Numbers for Govenment Agencies
Many Govenment Agencies are being forced to change the telephone numbers used for contacting them for Customer Servcies, complaint lines, information lines, etc.
This comes at a difficult time for most agencies as currenly the mobile Phone industry charges for Freephone calls, which will change in early 2015 to make Freephone calls free to the caller.
So what are the options available, to lower the cost for callers?
Churchill Retirement Living
"Since porting our Freephone number to Creative Telecoms, we have had a greater level of control over our marketing budget, because all of the calls are easily measured, this is due to the comprehensive reporting, also dealing with the customer services is quick, efficient and a pleasure. I would recommend to others."
Local Presences (LP) or Area Call (AC) Numbers, these are numbers which act like non geographic numbers but look like standard PSTN telephone numbers E.G. 0207, 0208, 0161, 0131, etc.
The majority of callers are unaware of the technology the lies behine non geographic numbers, which is NOT available on standard PSTN numbers, such as IVR's, Time of Day Routing, Busy Diverts, Diverts on Ring Duration, Call Queueing, Call Recording, Stastical Call Flow reports & a plethora of other add on servcie to help route calls to the correct destination.
There are a number of options when it comes to replacing your current numbers for numbers which will lower the cost for your callers. the 03 range of numbers is very popular as calls can be make from mobile phones with the 03 being treated as part of thier Monthy "Free"** minutes
Please get in touch with a member of our team who can advise you on exacaly whats best for you and your callers.
For further information please Call 0800 019 1002 or email
** Could someone please explain to me how this is free when you pay for it in advance?