Call Recording for Business
This facility enables you to record any incoming calls from your telephone keypad.
By simply fronting your business with any of the Creative Telecoms non-geographic numbers, (including Area Call) you have instant access to our extremely flexible and creative network-based recording services, eliminating the need to purchase in-house call recording equipment and negating all associated maintenance issues with such investment.
"I have worked with Creative Telecoms for 10 years across the various companies that I have been a Director of including JML, Relevant TV and The Broadcast House. Creative Telecoms have always given us excellent customer service, great deals that always suit our specific requirements whilst keeping us fully abreast of the new technologies in telephony. I would not hesitate to recommend their services to the DRTV industry."
The Broadcast House
The telephone number allocated by Creative Telecoms is connected to your existing telephone number. When the number is dialed a pre-recorded message is played stating that calls may be recorded for monitoring or training purposes, after which the call is delivered immediately to you.
At this point the Creative Telecoms system instantly records the dialogue and saves it as a wav file that is then stored on our remote servers or delivered to a designated e-mail within minutes of the conversation ending.