Are you are a multi-sited organisation and want to offer one main contact number, Area Divert will route your callers seamlessly to their nearest branch. All Area Divert plans are bespoke and we will work with you to design a plan that ensures a maximum number of calls are handled at the most appropriate branch.
"I have worked with Creative Telecoms for 10 years across the various companies that I have been a Director of including JML, Relevant TV and The Broadcast House. Creative Telecoms have always given us excellent customer service, great deals that always suit our specific requirements whilst keeping us fully abreast of the new technologies in telephony. I would not hesitate to recommend their services to the DRTV industry."
The Broadcast House
- Bespoke call routing plans: by town, city, region, or TV region.
- Callers routed first time to most appropriate branch.
- Improved customer experience.
- Reduced need to transfer calls between locations and thus reduced costs.
- Combine with other Creative Telecoms call routing features to improve customer experience.
- On-line web management tool.